Existing customers

This section allows existing Customers to manage and register claims, change details and submit enquiries online.

 

NCASS Membership

If you’re a caterer NCASS aim to make your life easier and give you the tools to keep your business legal, safe and active. For information on membership call 0121 603 2524

Claims

We understand that probably from your point of view, the most important aspect of your insurance is the service you will receive if you need to make a claim. With this in mind you may report any incidents, check details of your cover, receive advice on claims matters or arrange emergency repairs 24 hours a day, 7 days a week by calling 0845 604 6615.

Renewals

You should receive a renewal quotation from us within 28 days prior to your renewal date.

If you would like to take advantage of our renewal quotation, or should you have any questions or have obtained a cheaper quotation elsewhere please contact us immediately on 0845 094 0420

If any of your details have changed and you would like to receive a revised renewal quotation please contact us on 0845 094 0420 or complete the form below:

Customer Service

It’s our commitment to you, our client, to offer a personal service with minimal hassle, allowing you to concentrate on what is important – running your business.

If you have any questions about your policy, simply call us on 0845 094 0420 (9am to 5pm Mon-Fri) or complete the form below:

Your Details – Fields marked with a * are required

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NB. No changes will be made to you policy until you have spoken to an NCASS Insurance Advisor.

For an immediate response please call 0845 094 0420 (9am to 5pm Mon-Fri)